Shipping policy
Shipping Policy
Thank you for visiting and shopping at Zab Knives. The following are the terms and conditions that constitute our Shipping Policy.
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1. Processing Time
All orders are processed within 1-3 business days. Orders are not processed or shipped on weekends or holidays.
If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.
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2. Shipping Rates & Delivery Estimates
Shipping charges for your order will be calculated and displayed at checkout.
Standard Shipping: 5-7 business days
Express Shipping: 2-3 business days
For Free Shipping - We use standard Shipping.
Delivery times are estimates and may vary depending on your location. We will make every effort to get your order to you within the estimated timeframe, but unforeseen delays may occur. Zab Knives is not responsible for shipping delays caused by external carriers or customs processes.
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3. Shipping Locations
We currently ship to the USA and Canada only. However, shipping to some remote locations may take longer and may incur additional shipping fees. Please note that international shipments may be subject to additional customs and duty fees, which are the responsibility of the customer.
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4. Shipment Confirmation & Order Tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 48 to 72 hours.
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5. Customs, Duties, and Taxes
Zab Knives is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
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6. Damages
Zab Knives is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Be sure to save all packaging materials and damaged goods before filing a claim.
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7. Incorrect Shipping Addresses
Please ensure that you enter the correct shipping address at checkout. We are not responsible for any orders shipped to incorrect or incomplete addresses. If an order is returned to us due to an incorrect address, additional shipping charges may apply to resend the package.
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8. International Shipping Policy
We currently offer international shipping. However, please be aware that international shipments may be subject to customs inspections, which may cause delays. Any customs fees, import duties, and taxes are the responsibility of the recipient and are not included in the item price or shipping cost.
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9. Returns and Refunds
Please refer to our Returns and Refunds Policy for more information on returns, exchanges, and refunds.
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Contact Us
If you have any questions or concerns regarding shipping, please contact us at info@zabknives.com